Client Services
Take a moment to review our many services available for you
Commitment to Client Privacy | Electronic Document Delivery
Client Account Review
We would be happy to review your account at absolutely no cost to you.
Just give us a call at 845-986-2211
or
FILL OUT THE FORM >>>
Claims Center
Do you have a potential claim? Click below for our claim service center. We’ll guide you through every step and make your experience as smooth as possible.
Carrier Info
Update your billing information, make a payment or contact your insurance carrier directly by visiting the Carrier Info page.
24/7 Client Policy Access
Did you know that since 1999, Broadfield Group has been offering customer services with full policy access. That is not a claim that many firms can make. Access includes:
- ID Cards
- Policy Inquires
- Endorsement Requests
- Certificates Online
24/7 Client Policy Access – Click Here
Client Online-Payment Availability
If you wish to access the Client Online-Payment Availability Option to pay your premium by credit, please click button below:
Client Online-Payment Availability – Click Here
CARCO Inspection Site Locator
Inspection Site Locator | CARCO (carcogroup.com)
What documents do you need to bring ?
Unless otherwise informed by our representative, NO DOCUMENTS are required (except for Florida inspections, which require vehicle registration).
You will only need to provide the inspection site with the name of your insurance company. However, any current documents that list your insurance company name, your policy number, and vehicle information will assist in the inspection process.
Is There a Fee for the Inspection? How Long Will It Take?
There is no charge to you for the photo inspection, which takes approximately 15 minutes to complete.
DMV Links
For your convenience we are providing links to DMV sites. We have updated for Covid 19 with “online services” links
New York
(Updated for Covid 19)
New York DMV | DMV online transactions (ny.gov)
New York DMV | DMV Reopening Guidance (ny.gov)
New Jersey
(updated for Covid 19)
Connecticut
(updated for Covid 19)
Connecticut Department of Motor Vehicles
Loss Control Services
National Property & Casualty Risk Management Services Team
Our firm has a dedicated national team devoted to Loss Control services, Workers Comp Claims and other valuable resources. This team is coast to coast. The purpose of this team is to address client needs regarding loss and safety services and helping as a claims advocate. Our team leader leader Dan Fegel is a Certified Safety Professional (CSP) and a Certified Safety and Health Manager (CSHM). He has extensive experience in loss reduction, program development/management, training, investigations, root cause analysis and emergency management.
On the workers compensation side our team works alongside of our clients, the insurance carriers, defense attorneys, investigators and loss control personnel to bring claims to an equitable resolution. Our team includes individuals with Certified Professional in Fraud identification (CPFI) and a Certified Worksite Wellness Program Coordinator
Please contact your account executive to discuss what services are most applicable.